A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 27,000 /month*
Bharat Cred Solutions Private Limited
Pitampura, Delhi
₹2,000 incentives included
6 - 48 months Experience in Customer Support / TeleCaller
Full Time
• Make outbound calls to customers for overdue payment reminders.
• Follow up on pending dues and ensure timely collections.
• Negotiate payment schedules and obtain Promise-to-Pay (PTP) commitments.
• Update customer interactions, payment status, and call remarks in the CRM system.
• Handle customer queries related to outstanding balances and payment options.
• Coordinate with internal teams to resolve payment-related issues.
• Meet daily, weekly, and monthly collection targets.
• Escalate disputed or high-risk accounts to the concerned team.
• Ensure all collection activities comply with company policies and applicable regulatory guidelines.
## Eligibility Criteria
• Minimum qualification: 12th Pass or Graduate.
• 6 months to 3 years of experience in tele collections, customer service, or BPO (Freshers with good communication skills may also apply).
• Proficiency in Hindi; basic English communication is preferred.
• Basic computer knowledge (MS Excel, CRM, and email).
• Strong communication, negotiation, and persuasion skills.
