Collection Executive

15,000 - 25,000 /month

Bharat Cred Solutions Private Limited

Pitampura, Delhi

6 - 48 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a motivated and result-oriented Collection Executive – Telecaller to join our collections team. The candidate will be responsible for contacting customers regarding overdue payments, negotiating repayment commitments, and ensuring timely recovery while maintaining a professional and customer-friendly approach.

## Key Responsibilities

• Make outbound calls to customers for overdue payment reminders.

• Follow up on pending dues and ensure timely collections.

• Negotiate payment schedules and obtain Promise-to-Pay (PTP) commitments.

• Update customer interactions, payment status, and call remarks in the CRM system.

• Handle customer queries related to outstanding balances and payment options.

• Coordinate with internal teams to resolve payment-related issues.

• Meet daily, weekly, and monthly collection targets.

• Escalate disputed or high-risk accounts to the concerned team.

• Ensure all collection activities comply with company policies and applicable regulatory guidelines.

## Eligibility Criteria

• Minimum qualification: 12th Pass or Graduate.

• 6 months to 3 years of experience in tele collections, customer service, or BPO (Freshers with good communication skills may also apply).

• Proficiency in Hindi; basic English communication is preferred.

• Basic computer knowledge (MS Excel, CRM, and email).

• Strong communication, negotiation, and persuasion skills.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Collection Executive job

Who is eligible to apply for this Collection Executive job at Bharat Cred Solutions Private Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling for this Collection Executive job offered by Bharat Cred Solutions Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Collection Executive position.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pitampura, Delhi.
How many vacancies are there for this Collection Executive job?
Ans : There are 10 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Collection Executive, you will work on skills like Domestic Calling.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Pitampura, Delhi.
Who is the right fit for this Collection Executive job?
Ans : A candidate having skills like Domestic Calling with 1-4 years of experience is the right fit for this Collection Executive job.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 10 openings.