Collection Executive

12,000 - 18,000 /month

Alturas Hr Consultants

Tis Hazari, Delhi

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Collection Executive to join our team at Alturas Hr Consultants. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹12000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Collection Executive job

What is the eligibility criteria to apply for this Collection Executive job?
Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Collection Executive job?
Ans: This Collection Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Collection Executive job?
Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., Alturas Hr Consultants.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Collection Executive role?
Ans: There is an immediate opening of 1 Collection Executive at Alturas Hr Consultants
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Collection Executive job?
Ans: This Collection Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling, recovery calls, collection calls

Shift

Day

Salary

₹ 12000 - ₹ 18000

English Proficiency

Yes

Contact Person

HR Team

Posted 20 hours ago

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Job Hai > Jobs in Delhi > Customer Support / TeleCaller Jobs in Delhi > Collection Executive