Client Relationship Manager

Position Details

Job Title: Client Relations & Operations Executive
Location: Chennai (Work from Office)
Experience Required: 1+ Year (Excellent communication required)

Role Overview

We are looking for a dynamic and well-spoken professional to manage client communication, staff coordination, daily operations, and workflow management within the construction & interiors environment. Fluency in Tamil & English is mandatory for this role.

Key Responsibilities

Client Management

• Act as the primary contact for all client communication

• Handle enquiries, follow-ups, and meeting coordination

• Maintain relationships and provide timely project updates

• Prepare documentation, reports, and progress tracking

• Escalate project issues, delays, or concerns

Team & Staff Coordination

• Coordinate with site supervisors, design and estimation teams

• Assign tasks and follow up on deadlines

• Maintain attendance records and daily progress reports

• Bridge communication between office and site teams

Operations & Administration

• Support project workflow and documentation

• Handle vendor coordination and office administration

• Maintain CRM updates and project tracking tools

• Ensure client data accuracy and reporting

• Assist management in planning & operational support

Requirements

• Excellent communication in Tamil & English

• 1–4 years in client servicing/ operations/ coordination

• Strong interpersonal and multitasking abilities

• Basic computer skills (Email, Excel, CRM tools)

• Professional, pleasant behaviour

Preferred Qualities

• Proactive problem solver

• Ability to take ownership & work independently

• Confident in client discussions

• Strong documentation & follow-up discipline

• Team player with leadership potential

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.