Client Relationship Manager

Key Responsibilities:

Client Management & Communication:

Act as the primary liaison between the company and clients.

Respond to inquiries via phone, email, and in person in a professional and timely manner.

Understand client needs and preferences to recommend suitable property options.

Maintain regular communication with clients before, during, and after the sales process.

Customer Experience:

Ensure a smooth and positive experience for clients from initial engagement through final property handover.

Address client concerns and resolve issues promptly and effectively.

Facilitate site visits, virtual tours, and follow-ups as required.

Sales Coordination:

Work closely with the sales, marketing, and legal teams to ensure timely delivery of documentation, contracts, and approvals.

Update clients on project status, milestones, and payment schedules.

Relationship Building:

Build and maintain long-term relationships with clients to encourage referrals and repeat business.

Conduct regular client engagement activities, including feedback surveys, appreciation events, and loyalty programs.

Database & Reporting:

Maintain an up-to-date CRM database with client details, interaction history, and feedback.

Generate and analyze reports on client satisfaction, complaints, and service performance.

Key Requirements:

Education: Any degree, or a related field.

Experience: 2–5 years of experience in a similar role, preferably in the real estate sector.

Skills:

Excellent verbal and written communication skills.

Strong interpersonal and relationship-building abilities.

Proficiency in CRM software and MS Office.

Problem-solving mindset with a customer-first attitude.

Ability to multitask and work under pressure.

Preferred:

Knowledge of real estate regulations and property documentation processes.

Experience handling both residential and commercial real estate clients.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Client Relationship Manager job

1. What is the eligibility criteria to apply for this Client Relationship Manager job?
   Ans: The candidate should be All Education levels and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Client Relationship Manager job?
   Ans: This Client Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Client Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., Silver Sky Groups.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Client Relationship Manager role?
   Ans: There is an immediate opening of 1 Client Relationship Manager at Silver Sky Groups
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Client Relationship Manager job?
   Ans: This Client Relationship Manager job has Day Shift.