Client Relationship Manager

22,000 - 30,000 /month

Shyam Kishor

Work from home

1 - 6+ years Experience in Customer Support / TeleCaller

8 Openings

Work From Home

Full Time

Job Highlights

Industry Type: Software & IT Services

Graduate and above

Females Only

5 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Job Description

We are looking for a Client Relationship Manager to join our team at Shyam Kishor. The role offers ₹ 22,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Client Relationship Manager job

What qualifications and experience are required for this Client Relationship Manager position?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Client Relationship Manager job ranges between ₹22,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Client Relationship Manager job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 8 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-7 years of experience can apply for this Client Relationship Manager job. Only female candidates can apply.
Where is this job located?
Ans : This Client Relationship Manager job is located in Sector-56 Chandigarh, Chandigarh.
Why should you apply for this Client Relationship Manager job?
Ans : This Client Relationship Manager job offers a salary between ₹22,000-₹30,000 per month. This is a Full Time opportunity and has 8 openings available.