Client Relationship Manager

15,000 - 18,000 /month

Seven 52 Recruiters

Mahatma Nagar, Nashik

1 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi, Marathi

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Job Summary

The CRM Executive will be responsible for managing and strengthening customer relationships by ensuring structured communication, systematic follow-ups, and accurate record maintenance. The role involves acting as a bridge between customers and the sales team to ensure smooth coordination and timely resolution of inquiries.

The candidate will be expected to maintain an organized customer database, track leads and interactions, and ensure that no inquiry or follow-up is missed. A key part of this role is proactive engagement — understanding customer requirements, providing relevant information, and supporting the sales process to improve conversion rates.

This position demands strong communication skills, attention to detail, and the ability to handle multiple customer interactions while maintaining professionalism. The objective is not just handling calls, but building trust, ensuring customer satisfaction, and contributing to long-term business growth.

Key Responsibilities

Maintain and update customer database accurately.
Handle inbound and outbound customer communication.
Coordinate with the sales team for lead follow-ups and conversion support.
Track customer inquiries and maintain proper follow-up records.
Share product/service information and required documents with clients.
Address customer queries and resolve concerns in a professional manner.
Maintain proper documentation and organized records.
Prepare regular reports of customer interactions and updates.
Ensure high levels of customer satisfaction through consistent engagement.

Required Skills

Strong communication skills
Good coordination and follow-up abilities
Attention to detail and data accuracy
Professional and customer-focused approach
Ability to work in a structured and organized manner

Educational Qualification

Graduate in any discipline
MBA (Marketing/HR) preferred but not mandatory

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Client Relationship Manager job

What skills and experience do you need for this Client Relationship Manager job?
Ans : To apply for this Client Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Client Relationship Manager job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Client Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mahatma Nagar, Nashik.
How many vacancies are there for this Client Relationship Manager job?
Ans : There are 5 vacancies for this Client Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Client Relationship Manager role. Only female candidates are eligible.
What are the key responsibilities of this Client Relationship Manager job?
Ans : As a Client Relationship Manager, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Client Relationship Manager position is Mahatma Nagar, Nashik.
Who is the right fit for this Client Relationship Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Client Relationship Manager job.
What makes this Client Relationship Manager job a good opportunity?
Ans : This Client Relationship Manager job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 5 openings.