Client Relationship Manager

7,000 - 12,000 /month*

Saf Enterprises

Gomti Nagar Extension, Lucknow

₹2,000 incentives included

6 - 30+ years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Part Time

Contract

Job Highlights

Industry Type: Stock Market / Mutual Funds

Graduate and above

Females Only

09:00 AM - 06:00 PM | 5 days working | Flexible Shift

Job Description

We are looking for a Client Relationship Manager to join our team at Saf Enterprises. The role offers ₹ 7,000 - ₹ 12,000 and involves managing customer calls, delivering outstanding customer service related to Stock Market / Mutual Funds. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 6+ years of experience.

More about this Client Relationship Manager job

What are the eligibility criteria for this Client Relationship Manager job?
Ans : Candidates should have a Graduate and above qualification with 7-30 years of experience for this Client Relationship Manager job offered by Saf Enterprises in Gomti Nagar Extension, Lucknow.
What salary is offered for this Client Relationship Manager job?
Ans : The salary for this Client Relationship Manager job ranges between ₹7,000-₹12,000 per month.
What shift and timings does this job follow?
Ans : This Client Relationship Manager job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gomti Nagar Extension, Lucknow.
How many vacancies are there for this Client Relationship Manager job?
Ans : There are 2 vacancies for this Client Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 7-30 years of experience are eligible to apply for this Client Relationship Manager role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Client Relationship Manager position is Gomti Nagar Extension, Lucknow.
What makes this Client Relationship Manager job a good opportunity?
Ans : This Client Relationship Manager job is a good opportunity as it offers a salary between ₹7,000-₹12,000 per month. This is a Part Time job and has 2 openings.