Client Relationship Manager

Job Opening: Client Relationship Manager

Location: Dehradun
Organisation: Pearl Organisation

Interview Venue

Pearl Organisation
1st, 2nd, 3rd & 4th Floor
Saurabh Sagar Tower
Transport Nagar, Near ISBT
Opposite Doon Business Park
GMS Road, Dehradun – 248001

Job Description

We are looking for a proactive and client-focused Client Relationship Manager to manage and strengthen relationships with our clients while ensuring high service satisfaction.

Key Responsibilities (Brief)

• Manage and maintain strong relationships with existing clients

• Act as the main point of contact for client communication

• Understand client requirements and coordinate with internal teams

• Ensure timely resolution of client queries and issues

• Maintain client records and prepare regular reports

• Support business growth through client retention and upselling

Benefits

• Working 6 days a week (1st & 3rd Saturday off)

• Office timing: 9:00 AM to 6:00 PM

• Coffee, cold drinks & snacks during tea breaks

• Exponential growth opportunities within the organisation

• Friendly and positive work environment

• Dedicated and enthusiastic team members

• Yearly appraisal cycle

• Opportunity to grow and sharpen skills with international clients and a global work environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.