Client Relationship Manager

18,523 - 25,636 /month

Optum Health & Technology India Private Limited

Rajiv Gandhi Nagar, Chennai

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Description

A Client Relationship Executive is responsible for managing and nurturing strong relationships with clients to ensure their satisfaction and retention. This role involves acting as the primary point of contact for clients, understanding their needs, addressing inquiries and issues, and delivering service excellence. They also identify opportunities for cross-selling and upselling services and collaborate with internal teams to fulfill client requirements.Key responsibilities include:

Developing and maintaining strong client relationships.
Acting as the main contact for client inquiries and concerns.
Assessing client needs and proposing appropriate solutions.
Monitoring client satisfaction and implementing improvements.
Providing regular updates and reports on service performance.
Organizing and participating in client meetings.
Tracking client relationship metrics.
Collaborating with sales and marketing teams to drive client growth.
Resolving client complaints swiftly and professionally.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Client Relationship Manager job

What is the eligibility criteria to apply for this Client Relationship Manager job?
Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18500 - ₹25500 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Client Relationship Manager job?
Ans: This Client Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Client Relationship Manager job?
Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., Optum Health & Technology India Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Client Relationship Manager role?
Ans: There is an immediate opening of 25 Client Relationship Manager at Optum Health & Technology India Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Client Relationship Manager job?
Ans: This Client Relationship Manager job has Day Shift.