Client Relationship Manager

Responsibilities -

• Provide first level contact and convey resolutions to employee issues

• Provide timely resolutions to clients' issues related to health insurance policies.

• Manage client queries and concerns through phone calls, emails, or chats.

• Scrutinize the Mediclaim files.

• Utilize excellent customer service skills and exceed employees expectations

• Ensure proper recording, documentation and closure

• Preserve and grow your knowledge of help desk procedures, products and services

• Manage client queries and concerns through phone calls, emails, or chats.

• Handle customer escalations in a professional manner to maintain high levels of satisfaction.

• Maintain accurate records of all interactions with clients.

• Quality Check of contents of Deficiencies raised, through physical verification of documents & files rectification to be done.

• Maintaining TAT in solving query related claims & controlling possible escalations.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Client Relationship Manager job

1. What is the eligibility criteria to apply for this Client Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Client Relationship Manager job?
   Ans: This Client Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Client Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., MD INDIA HEALTH INSURANCE TPA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Client Relationship Manager role?
   Ans: There is an immediate opening of 1 Client Relationship Manager at MD INDIA HEALTH INSURANCE TPA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Client Relationship Manager job?
   Ans: This Client Relationship Manager job has Day Shift.