Client Relationship Manager

18,000 - 22,000 /month

Kay Kay Facilities & Engineering Services Private Limited

Sector 83 Gurgaon, Gurgaon

2 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Client Relationship Manager to join our team at Kay Kay Facilities & Engineering Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹18,000 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Client Relationship Manager job

What is the eligibility criteria to apply for this Client Relationship Manager job?
Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this Client Relationship Manager job?
Ans: This Client Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Client Relationship Manager job?
Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., Kay Kay Facilities & Engineering Services Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Client Relationship Manager role?
Ans: There is an immediate opening of 1 Client Relationship Manager at Kay Kay Facilities & Engineering Services Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Client Relationship Manager job?
Ans: This Client Relationship Manager job has Day Shift.