Client Relationship Manager

14,000 - 21,000 /month*

Hk Dreams Productions Private Limited

Block C Sector 2 Noida, Noida

₹1,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

11 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Client Relationship Manager to join our team at CLIENT SERVICES. The role offers ₹14000 - ₹21000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Client Relationship Manager job

What skills and experience do you need for this Client Relationship Manager job?
Ans : To apply for this Client Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this Client Relationship Manager job?
Ans : The salary for this Client Relationship Manager job ranges between ₹14,000-₹21,000 per month.
What shift and timings does this job follow?
Ans : This Client Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Block C Sector 2 Noida, Noida.
How many openings are available for this position?
Ans : There are 11 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Client Relationship Manager job is open for both male and female candidates.
What does the role of Client Relationship Manager involve?
Ans : As a Client Relationship Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Client Relationship Manager job is located in Block C Sector 2 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Client Relationship Manager job.
Why should you apply for this Client Relationship Manager job?
Ans : This Client Relationship Manager job offers a salary between ₹14,000-₹21,000 per month. This is a Full Time opportunity and has 11 openings available.