Client Relationship Manager

14,000 - 21,000 /month*

Hk Dreams Productions Private Limited

Block C Sector 2 Noida, Noida

₹1,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

11 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Client Relationship Manager to join our team at CLIENT SERVICES. The role offers ₹14000 - ₹21000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Client Relationship Manager job

What is the eligibility criteria to apply for this Client Relationship Manager job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Client Relationship Manager job?
Ans: This Client Relationship Manager job will have 5 working days.
Are there any charges applicable while applying or joining this Client Relationship Manager job?
Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., Hk Dreams Productions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Client Relationship Manager role?
Ans: There is an immediate opening of 11 Client Relationship Manager at Hk Dreams Productions Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Client Relationship Manager job?
Ans: This Client Relationship Manager job has Day Shift.