Client Relationship Manager

Company Description:

Candytoy Corporate Pvt Ltd (CTC) is India's leading manufacturer of promotional toys and confectionery items. Incorporated in Indore in 2019, the company specializes in plastic injection technology for the food packaging industry. CTC produces high-quality plastic toys and confectionery items under its renowned SM Toys brand. The company is dedicated to innovation and customer satisfaction, offering premium products to meet diverse market needs.

Role Description:

This is a full-time remote role for a Customer Relationship Executive. The role involves building and maintaining strong business relationships with clients, ensuring customer satisfaction, and delivering excellent customer service. The executive will serve as the primary point of contact for clients, address their inquiries, and foster long-term client relationships. Additionally, the role includes maintaining effective communication with customers to understand their needs and provide value-driven solutions.

Salary Range: ₹15,000 – ₹20,000 per month (CTC- based on skills & experience)

Location: Indore, Madhya Pradesh

Qualifications:

• Experience in client handling, telecalling, or customer relationship management.

• Strong communication and interpersonal skills.

• Ability to manage client follow-ups and build long-term relationships.

• Prior sales or FMCG experience will be an added advantage.

Language Requirement:

Tamil | Telugu | Gujarati | Hindi | English (mandatory)

(Additional regional languages will be a plus)

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.