Client Relationship Manager

Job Description:

We are looking for a proactive and customer-focused Customer Relationship Manager (CRM) to join our team. The ideal candidate will handle client communication, coordinate between departments, ensure timely responses, and maintain strong relationships with customers to enhance satisfaction and loyalty.

Key Responsibilities:

• Handle customer inquiries and maintain regular communication through calls, emails, and meetings.

• Maintain and update customer databases (CRM software).

• Coordinate with the sales, accounts, and project teams for smooth execution of customer requirements.

• Resolve customer complaints and issues promptly and professionally.

• Track project updates and share regular status reports with clients.

• Ensure customer documentation, agreements, and payments are properly managed.

• Follow up with customers for pending documents or payments.

• Work towards improving customer satisfaction and retention rates.

Skills & Qualifications:

• Graduate in any field (MBA/PGDM in Marketing or Customer Relations preferred).

• Excellent communication and interpersonal skills.

• Strong organizational and coordination abilities.

• Proficiency in MS Office and CRM tools.

• Positive attitude and ability to multitask in a fast-paced environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Client Relationship Manager job

1. What is the eligibility criteria to apply for this Client Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Sonipat.
3. How many working days are there for this Client Relationship Manager job?
   Ans: This Client Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Client Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., Anupam Royals.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Client Relationship Manager role?
   Ans: There is an immediate opening of 1 Client Relationship Manager at Anupam Royals
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Client Relationship Manager job?
   Ans: This Client Relationship Manager job has Day Shift.