Client Relationship Executive

Job Description: Client Relationship Executive

Role Overview

We are seeking a proactive and enthusiastic Client Relationship Executive to join our team. This role is crucial for maintaining excellent relationships with our IT clients and managing the interaction with prospective trainees. The ideal candidate will be a strong communicator with a background in customer-facing roles.

Compensation and Benefits

Salary: ₹10,000 to ₹15,000 per month, based on experience.

Key Responsibilities

Client Interaction: Serve as the primary point of contact for our IT clients, addressing their inquiries and ensuring their needs are met promptly and professionally.

Trainee Management: Coordinate and manage the interaction with prospective trainees, guiding them through the initial stages of their journey with us.

Communication: Maintain clear and consistent communication with all stakeholders, including clients, trainees, and internal teams, to ensure smooth operations.

Relationship Building: Foster positive and lasting relationships with clients and trainees to enhance satisfaction and promote loyalty.

Problem Resolution: Proactively identify and resolve any issues or concerns to ensure a positive experience for both clients and trainees.

Qualifications

Experience: 1 year of experience in a client-facing or customer service role.

Preferred Background: Candidates from the BPO, Hotel Management, Mass Communication, Hospitality Management, or Frankfinn schools are highly preferred.

Skills:

Excellent verbal and written communication skills.

Strong interpersonal skills and a friendly, professional demeanor.

Ability to handle multiple tasks and prioritize effectively.

Basic knowledge of IT services is a plus.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Client Relationship Executive job

1. What is the eligibility criteria to apply for this Client Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Bhubaneswar.
3. How many working days are there for this Client Relationship Executive job?
   Ans: This Client Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Client Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Client Relationship Executive job and during the employment with the company, i.e., TETRON TECHNOLOGIES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Client Relationship Executive role?
   Ans: There is an immediate opening of 15 Client Relationship Executive at TETRON TECHNOLOGIES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Client Relationship Executive job?
   Ans: This Client Relationship Executive job has Day Shift.