Client Relationship Associate

15,000 - 15,100 /month

Smile India Trust

A Block Sector-4 Noida, Noida

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Client Relationship Associate to join our team at Smile India Trust. The role offers ₹15000 - ₹15100 and involves managing customer calls, delivering outstanding customer service related to NGO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Client Relationship Associate job

Can freshers or experienced candidates apply for this Client Relationship Associate role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Client Relationship Associate role.
What is the salary and job type for this role?
Ans : The salary is ₹15,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Client Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in A Block Sector-4 Noida, Noida.
How many vacancies are there for this Client Relationship Associate job?
Ans : There are 10 vacancies for this Client Relationship Associate role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Client Relationship Associate job. No prior experience is required.
What are the key responsibilities of this Client Relationship Associate job?
Ans : As a Client Relationship Associate, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Client Relationship Associate position is A Block Sector-4 Noida, Noida.
Who is the right fit for this Client Relationship Associate job?
Ans : A candidate having skills like Domestic Calling, Query Resolution is the right fit for this Client Relationship Associate job.
What makes this Client Relationship Associate job a good opportunity?
Ans : This Client Relationship Associate job is a good opportunity as it offers a salary of ₹15,000 per month. This is a Full Time job and has 10 opening.