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Chat Process Executive

salary 24,000 - 35,000 /month
company-logo
job companySkyway Solution
job location Phase-5 Mohali, Mohali
job experience0 - 3 years Experience in Customer Support / TeleCaller
99 Openings
full_time फुल टाइम

जॉब हाइलाइट्स

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, PF

जॉब डिस्क्रिप्शन

We are looking for a Chat Process Executive to join our team at Skyway Solution. The role offers ₹24000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the rotational shift.


अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Chat Process Executive job

  1. Can freshers or experienced candidates apply for this Chat Process Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Chat Process Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹24,000-₹35,000 per month in this Chat Process Executive position.
  3. What shift and timings does this job follow?
    Ans : This Chat Process Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Phase-5 Mohali, Mohali.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Chat Process Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Chat Process Executive job is located in Phase-5 Mohali, Mohali.
  8. Why should you apply for this Chat Process Executive job?
    Ans : This Chat Process Executive job offers a salary between ₹24,000-₹35,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

5

Benefits

PF, Cab

Shift

Rotational

Contract Job

No

Salary

₹ 24000 - ₹ 35000

English Proficiency

Yes

संपर्क व्यक्ति

Manjit Singh
Posted 15 hours ago
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