career counsellor team leader

20,000 - 30,000 /month

Swastika Institute Of Higher Education And Technology

Vijay Nagar, Indore

1 - 2 years Experience in Customer Support / TeleCaller

New

2 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: Education

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a career counsellor team leader to join our team at Swastika Institute Of Higher Education And Technology to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹20000 - ₹30000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this career counsellor team leader job

What is the eligibility criteria to apply for this career counsellor team leader job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Indore.
How many working days are there for this career counsellor team leader job?
Ans: This career counsellor team leader job will have 6 working days.
Are there any charges applicable while applying or joining this career counsellor team leader job?
Ans: No, there is no fee applicable for applying this career counsellor team leader job and during the employment with the company, i.e., SWASTIKA INSTITUTE OF HIGHER EDUCATION AND TECHNOLOGY.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this career counsellor team leader role?
Ans: There is an immediate opening of 2 career counsellor team leader at SWASTIKA INSTITUTE OF HIGHER EDUCATION AND TECHNOLOGY
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this career counsellor team leader job?
Ans: This career counsellor team leader job has Day Shift.