Career Counsellor

16,853 - 38,965 /month

Star Human Resource

Sector 61 Noida, Noida

0 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Education

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Career Counsellor to join our team at Star Human Resource. The role offers ₹16853 - ₹38965 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Career Counsellor job

What is the eligibility criteria to apply for this Career Counsellor job?
Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16500 - ₹38500 per month that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Career Counsellor job?
Ans: This Career Counsellor job will have 5 working days.
Are there any charges applicable while applying or joining this Career Counsellor job?
Ans: No, there is no fee applicable for applying this Career Counsellor job and during the employment with the company, i.e., Star Human Resource.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Career Counsellor role?
Ans: There is an immediate opening of 10 Career Counsellor at Star Human Resource
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Career Counsellor job?
Ans: This Career Counsellor job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Shift

DAY

Contract Job

Salary

₹ 16853 - ₹ 38965

English Proficiency

Yes

Contact Person

HR Team

Interview Address

3rd Floor, Office No. 316, Powai Plaza, A S Marg

Posted 11 hours ago

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