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Career Counsellor

salary 10,000 - 20,000 /month*
company-logo
job companyShivomay Tech Private Limited
job location Vijay Nagar, Scheme No 54, Indore
incentive₹5,000 incentives included
job experience1 - 2 years Experience in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Career Counsellor to join our team at Shivomay Tech Private Limited. The role offers ₹10000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Career Counsellor job

  1. What is the eligibility criteria to apply for this Career Counsellor job?
    Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Indore.
  3. How many working days are there for this Career Counsellor job?
    Ans: This Career Counsellor job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Career Counsellor job?
    Ans: No, there is no fee applicable for applying this Career Counsellor job and during the employment with the company, i.e., Shivomay Tech Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Career Counsellor role?
    Ans: There is an immediate opening of 10 Career Counsellor at Shivomay Tech Private Limited
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Career Counsellor job?
    Ans: This Career Counsellor job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Salary

₹ 10000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Pooja

Interview Address

vijaynagar
Posted a day ago
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