Career Counsellor

10,000 - 20,000 /month*

Shivomay Tech Private Limited

Vijay Nagar, Scheme No 54, Indore

₹5,000 incentives included

1 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Career Counsellor to join our team at Shivomay Tech Private Limited. The role offers ₹10000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Career Counsellor job

What skills and experience do you need for this Career Counsellor job?
Ans : To apply for this Career Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹20,000 per month in this Career Counsellor position.
What shift and timings does this job follow?
Ans : This Career Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Scheme No 54, Indore.
How many vacancies are there for this Career Counsellor job?
Ans : There are 10 vacancies for this Career Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Career Counsellor role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Career Counsellor, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Career Counsellor position is Vijay Nagar, Scheme No 54, Indore.
Who is the right fit for this Career Counsellor job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Career Counsellor job.
What makes this Career Counsellor job a good opportunity?
Ans : This Career Counsellor job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 10 openings.