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Customer Support Career Counsellor

salary 30,000 - 50,000 /month
company-logo
job companyR K Finance & Hr Services
job location Work from home
job experience2 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
work_from_home Work From Home
full_time Full Time

Job Highlights

sales
Industry Type: B2B Sales
qualification
Graduate and above
gender
Females Only
jobShift
5 days working | Flexible Shift
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Job Description

We are looking for a Career Counsellor to join our team at R K Finance & Hr Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹30,000 - ₹50,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Career Counsellor job

  1. What are the eligibility criteria for this Customer Support Career Counsellor job?
    Ans : Candidates should have a Graduate and above qualification with 2-7 years of experience for this Customer Support Career Counsellor job offered by R K Finance & Hr Services in Sector 17 Jagadhri, Yamuna Nagar.
  2. What salary is offered for this Customer Support Career Counsellor job?
    Ans : The salary for this Customer Support Career Counsellor job ranges between ₹30,000-₹50,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Career Counsellor job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 2-7 years of experience can apply for this Customer Support Career Counsellor job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Career Counsellor job is located in Sector 17 Jagadhri, Yamuna Nagar.
  8. Why should you apply for this Customer Support Career Counsellor job?
    Ans : This Customer Support Career Counsellor job offers a salary between ₹30,000-₹50,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Flexible

Contract Job

No

Salary

₹ 30000 - ₹ 50000

Contact Person

Ramesh
Posted 15 hours ago

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Job Hai > Career Counsellor