Career Counsellor

12,000 - 25,000 /month*

Medipharma Konnect

Maninagar, Ahmedabad

₹10,000 incentives included

1 - 6+ years Experience in Customer Support / TeleCaller

New

5 Openings

* Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Health/ Term Insurance

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

With a requirement for 5 for the Career Counsellor position, this exciting opportunity is for Medipharma Konnect based in Ahmedabad and located in Maninagar. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Health/ Term Insurance. The role offers an attractive in-hand salary of ₹12000 - ₹25000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

This role welcomes freshers who are eager to learn and grow in the Customer Support / TeleCaller field. The candidate should have good communication skills and be proficient in Hindi. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Graduate and the candidate should be comfortable working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Career Counsellor job

What is the eligibility criteria to apply for this Career Counsellor job?
Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
How many working days are there for this Career Counsellor job?
Ans: This Career Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Career Counsellor job?
Ans: No, there is no fee applicable for applying this Career Counsellor job and during the employment with the company, i.e., MEDIPHARMA KONNECT.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Career Counsellor role?
Ans: There is an immediate opening of 5 Career Counsellor at MEDIPHARMA KONNECT
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Career Counsellor job?
Ans: This Career Counsellor job has Day Shift.