Call Quality Analyst

salary 15,000 - 20,000 /month
company-logo
job companySohadra Ventures
job location A Block Panchsheel Colony, Ajmer
job experience0 - 6 months Experience in Customer Support / TeleCaller
New
1 Opening
full_time Full Time

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

We are looking for a Call Quality Analyst to join our team at Sohadra Ventures to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹15000 - ₹20000 and opportunities for growth.


Key Responsibilities:



  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.


Job Requirements:


The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Call Quality Analyst job

  1. What is the eligibility criteria to apply for this Call Quality Analyst job?
    Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Ajmer.
  3. How many working days are there for this Call Quality Analyst job?
    Ans: This Call Quality Analyst job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Call Quality Analyst job?
    Ans: No, there is no fee applicable for applying this Call Quality Analyst job and during the employment with the company, i.e., SOHADRA VENTURES.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Call Quality Analyst role?
    Ans: There is an immediate opening of 1 Call Quality Analyst at SOHADRA VENTURES
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Call Quality Analyst job?
    Ans: This Call Quality Analyst job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

5

Shift

Day

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Sohadra Yadav
Posted 2 days ago
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