Call Quality Analyst

Quality Analyst is responsible for ensuring that services and processes meet established quality standards. This involves monitoring, evaluating, and analyzing customer interactions, identifying areas for improvement, and recommending corrective actions to enhance service delivery and customer satisfaction. They also play a crucial role in developing and implementing quality assurance policies and procedures, as well as conducting training and coaching to support agents in achieving optimal performance. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Call Quality Analyst job

1. What is the eligibility criteria to apply for this Call Quality Analyst job?
   Ans: The candidate should be 12th Pass and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Mysore.
3. How many working days are there for this Call Quality Analyst job?
   Ans: This Call Quality Analyst job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Quality Analyst job?
   Ans: No, there is no fee applicable for applying this Call Quality Analyst job and during the employment with the company, i.e., INSIGHT CUSTOMER CALL SOLUTIONS LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Call Quality Analyst role?
   Ans: There is an immediate opening of 5 Call Quality Analyst at INSIGHT CUSTOMER CALL SOLUTIONS LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Quality Analyst job?
   Ans: This Call Quality Analyst job has Day Shift.