Call Quality Analyst

23,000 - 38,000 /month

Eureka Outsourcing Solutions Private Limited

Kodambakkam, Chennai

0 - 6 months Experience in Customer Support / TeleCaller

28 Openings

Full Time

Job Highlights

Industry Type: Healthcare

Languages: Tamil

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

monitors and evaluates customer interactions, providing feedback and coaching to agents to ensure adherence to company policies and standards. Their core responsibilities include analyzing call data to identify trends, maintaining documentation, generating reports, and contributing to training programs and quality improvement initiatives to enhance overall customer satisfaction and agent performance.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Call Quality Analyst job

What is the eligibility criteria to apply for this Call Quality Analyst job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹23000 - ₹38000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Call Quality Analyst job?
Ans: This Call Quality Analyst job will have 6 working days.
Are there any charges applicable while applying or joining this Call Quality Analyst job?
Ans: No, there is no fee applicable for applying this Call Quality Analyst job and during the employment with the company, i.e., Eureka Outsourcing Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Call Quality Analyst role?
Ans: There is an immediate opening of 28 Call Quality Analyst at Eureka Outsourcing Solutions Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Call Quality Analyst job?
Ans: This Call Quality Analyst job has Day Shift.