Call Centre Executive

9,000 - 11,000 /month

Technotask Business Solutions

Govindpura Industrial Area, Bhopal

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Call Centre Executive to join our team at Technotask Business Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹9000 - ₹11000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Call Centre Executive job

Can freshers or experienced candidates apply for this Call Centre Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Call Centre Executive role.
How much can you earn in this position?
Ans : You can earn between ₹9,000-₹11,000 per month in this Call Centre Executive position.
What shift and timings does this job follow?
Ans : This Call Centre Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Govindpura Industrial Area, Bhopal.
How many vacancies are there for this Call Centre Executive job?
Ans : There are 50 vacancies for this Call Centre Executive role.
Is this job open for all genders?
Ans : Yes, this Call Centre Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Call Centre Executive, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Call Centre Executive position is Govindpura Industrial Area, Bhopal.
Who is the right fit for this Call Centre Executive job?
Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Call Centre Executive job.
What makes this Call Centre Executive job a good opportunity?
Ans : This Call Centre Executive job is a good opportunity as it offers a salary between ₹9,000-₹11,000 per month. This is a Full Time job and has 50 openings.