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Customer Support Call Centre Executive

salary 15,000 - 20,000 /month
company-logo
job companyRajus Aviation & Logistics Academy Opc Private Limited
job location Gandhi Park, Coimbatore
job experience0 - 2 years Experience in Customer Support / TeleCaller
99 Openings
full_part_time Full Time/Part Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
6 days working | Flexible Shift
star
Job Benefits: PF
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Job Description

We are looking for a Call Centre Executive to join our team at Rajus Aviation & Logistics Academy Opc Private Limited. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Call Centre Executive job

  1. What skills and experience do you need for this Customer Support Call Centre Executive job?
    Ans : To apply for this Customer Support Call Centre Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 0-2 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support Call Centre Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Centre Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Gandhi Park, Coimbatore.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Centre Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Call Centre Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Support Call Centre Executive job is located in Gandhi Park, Coimbatore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Customer Support Call Centre Executive job.
  10. Why should you apply for this Customer Support Call Centre Executive job?
    Ans : This Customer Support Call Centre Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Both opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process

Shift

Flexible

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Contact Person

Jabez Vra

Interview Address

Ra puram, Gandhi Park, Coimbatore
Posted 9 hours ago

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Job Hai > Jobs in Coimbatore > Customer Support / TeleCaller Jobs in Coimbatore > Call Centre Executive