Call Centre Executive

19,600 - 26,800 /month

Pulse Telesystems Private Limited

Mambalam, Chennai

0 - 6 months Experience in Customer Support / TeleCaller

22 Openings

Full Time

Job Highlights

Industry Type: Healthcare

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Centre Executive to join our team at Pulse Telesystems Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹19600 - ₹26800 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Call Centre Executive job

What is the eligibility criteria to apply for this Call Centre Executive job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹19500 - ₹26500 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Call Centre Executive job?
Ans: This Call Centre Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Call Centre Executive job?
Ans: No, there is no fee applicable for applying this Call Centre Executive job and during the employment with the company, i.e., Pulse Telesystems Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Call Centre Executive role?
Ans: There is an immediate opening of 22 Call Centre Executive at Pulse Telesystems Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Call Centre Executive job?
Ans: This Call Centre Executive job has Day Shift.