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Customer Support Call Centre Executive

salary 20,000 - 22,000 /month
company-logo
job companyMh International
job location Work from home
job experience0 - 1 years Experience in Customer Support / TeleCaller
25 Openings
work_from_home Work From Home
full_time Full Time

Job Highlights

sales
Languages: Hindi
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Flexible Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Centre Executive to join our team at Mh International. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Social Media. The role offers ₹ 20,000 - ₹ 22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Call Centre Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Call Centre Executive role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Call Centre Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Call Centre Executive job ranges between ₹20,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Centre Executive job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Call Centre Executive job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Call Centre Executive job is located in Janakpuri, Delhi.
  8. Why should you apply for this Customer Support Call Centre Executive job?
    Ans : This Customer Support Call Centre Executive job offers a salary between ₹20,000-₹22,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Flexible

Contract Job

No

Salary

₹ 20000 - ₹ 22000

Regional Languages

Hindi

Contact Person

Ayaan
Posted a day ago
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