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Call Centre Executive

salary 15,900 - 25,800 /month
company-logo
job companyDig Virtual
job location Virugambakkam, Chennai
job experienceFreshers in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge
Non-voice/Chat Process
International Calling

जॉब हाइलाइट्स

sales
Industry Type: BPO
sales
Languages: Tamil
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, Insurance, PF
star
PAN Card, Aadhar Card, Bank Account
रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही हैnavigation-arrow

जॉब डिस्क्रिप्शन

We are looking for a Call Centre Executive to join our team at Dig Virtual. The role offers ₹15900 - ₹25800 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Call Centre Executive job

  1. What is the eligibility criteria to apply for this Call Centre Executive job?
    Ans: The candidate should be Graduate and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15500 - ₹25500 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Call Centre Executive job?
    Ans: This Call Centre Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Call Centre Executive job?
    Ans: No, there is no fee applicable for applying this Call Centre Executive job and during the employment with the company, i.e., Dig Virtual.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Call Centre Executive role?
    Ans: There is an immediate opening of 10 Call Centre Executive at Dig Virtual
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Call Centre Executive job?
    Ans: This Call Centre Executive job has Day Shift.
और देखेंdown-arrow

अन्य डिटेल्स

No. Of Working Days

5

Benefits

Cab, Insurance, PF

Skills Required

Computer Knowledge, Non-voice/Chat Process, International Calling

Shift

Day

Salary

₹ 15900 - ₹ 25800

Regional Languages

Tamil

English Proficiency

Yes

संपर्क व्यक्ति

Balasubramanian V

इंटरव्यू ऐड्रेस

1st Floor, 3rd Cross Rd, Omkar Nagar, Arekere, Bengaluru, Karnataka 560076
Posted 4 hours ago
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