Call Centre Executive

8,000 - 15,000 /month

Clinohealth Innovation Private Limited

Badagada Brit Colony, Bhubaneswar

0 - 1 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Call Center Executive

Location: Bhubaneswar

Department: Customer Service

Job Summary:

The Call Center Executive will be responsible for handling customer inquiries, resolving customer complaints, and providing information about products and services. The role involves managing a large volume of inbound and outbound calls in a timely manner, following communication scripts, and ensuring excellent service standards.

Key Responsibilities:

1. Handle Inbound and Outbound Calls:

Manage large amounts of inbound and outbound calls in a timely manner.

Follow communication scripts when handling different topics.

2. Customer Service:

Identify customers’ needs, clarify information, research every issue, and provide solutions.

Resolve customer complaints, providing appropriate solutions and alternatives within the time limits.

3. Product Knowledge:

Maintain a thorough knowledge of the company's products and services.

Keep up to date with product and service information and updates.

Qualifications:

High school diploma or equivalent; a degree in a related field is a plus.

Skills:

Strong organizational skills and attention to detail.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Call Centre Executive job

Can freshers or experienced candidates apply for this Call Centre Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Call Centre Executive role.
What salary is offered for this Call Centre Executive job?
Ans : The salary for this Call Centre Executive job ranges between ₹8,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Call Centre Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Badagada Brit Colony, Bhubaneswar.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Call Centre Executive job is open for both male and female candidates.
What does the role of Call Centre Executive involve?
Ans : As a Call Centre Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Call Centre Executive job is located in Badagada Brit Colony, Bhubaneswar.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-1 years of experience is ideal for this Call Centre Executive job.
Why should you apply for this Call Centre Executive job?
Ans : This Call Centre Executive job offers a salary between ₹8,000-₹15,000 per month. This is a Full Time opportunity and has 5 openings available.