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Customer Support Call Centre Executive

salary 30,000 - 35,000 /month
company-logo
job companyBeep Innovations Private Limited
job location Gachibowli, Hyderabad
job experience0 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF, Medical Benefits

Job Description

Role Overview:

We are looking for a proactive and detail-oriented Command Centre Executive to monitor bus operations, track live vehicle movements, and ensure smooth coordination throughout the journey.

Key Responsibilities:

  • Monitor live bus locations, trip progress, and schedules using GPS tracking systems.

  • Identify and report delays, route deviations, breakdowns, and safety-related incidents.

  • Coordinate with drivers, depot teams, and operations teams for timely issue resolution.

  • Maintain trip records, incident logs, and daily operational reports.

  • Escalate critical issues promptly and ensure proper shift handovers.

Requirements:

  • Graduate in any discipline.

  • Basic computer knowledge and MS Excel skills.

  • Good communication and coordination skills.

  • Attention to detail and ability to handle time-sensitive situations.

  • Willingness to work rotational shifts, including night shifts, and rotational week-offs.

Prior experience in fleet operations, logistics, GPS monitoring, or a Command Centre is an advantage. Freshers may also apply.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Call Centre Executive job

  1. What skills and experience do you need for this Customer Support Call Centre Executive job?
    Ans : To apply for this Customer Support Call Centre Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Call Centre Executive job ranges between ₹30,000-₹35,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Centre Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Gachibowli, Hyderabad.
  5. How many vacancies are there for this Customer Support Call Centre Executive job?
    Ans : There are 10 vacancies for this Customer Support Call Centre Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Centre Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Call Centre Executive job?
    Ans : As a Customer Support Call Centre Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Call Centre Executive position is Gachibowli, Hyderabad.
  9. Who is the right fit for this Customer Support Call Centre Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Customer Support Call Centre Executive job.
  10. What makes this Customer Support Call Centre Executive job a good opportunity?
    Ans : This Customer Support Call Centre Executive job is a good opportunity as it offers a salary between ₹30,000-₹35,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 30000 - ₹ 35000

Contact Person

Migal
Posted 3 hours ago
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