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Customer Support Call Centre BPO Executive

salary 28,500 - 45,000 /month
company-logo
job companySwiggy Delivery Boy
job location Ambazari, Nagpur
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
Males Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Flexible Shift
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Job Description

We are looking for a Call Centre BPO Executive to join our team at Swiggy delivery boy. The role offers ₹ 28,500 - ₹ 45,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Call Centre BPO Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Call Centre BPO Executive role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Call Centre BPO Executive role.
  2. What salary is offered for this Customer Support Call Centre BPO Executive job?
    Ans : The salary for this Customer Support Call Centre BPO Executive job ranges between ₹28,500-₹45,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Centre BPO Executive job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ambazari, Nagpur.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels can apply for this Customer Support Call Centre BPO Executive role. No prior experience is required.
  7. Where is this job located?
    Ans : This Customer Support Call Centre BPO Executive job is located in Ambazari, Nagpur.
  8. Why should you apply for this Customer Support Call Centre BPO Executive job?
    Ans : This Customer Support Call Centre BPO Executive job offers a salary between ₹28,500-₹45,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Flexible

Contract Job

No

Salary

₹ 28500 - ₹ 45000

Contact Person

Rahul
Posted an hour ago

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Job Hai > Jobs in Nagpur > Customer Support / TeleCaller Jobs in Nagpur > Call Centre BPO Executive