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Customer Support Call Centre BPO Executive

salary 10,000 - 21,000 /month*
company-logo
job companyRajus Aviation & Logistics Academy Opc Private Limited
job location Peelamedu, Coimbatore
incentive₹1,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Software & IT Services
sales
Languages: Malayalam, Tamil
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
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Job Benefits: Insurance, PF, Medical Benefits
star
PAN Card, Aadhar Card
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Job Description

We are looking for a Call Centre BPO Executive to join our team. The role offers ₹ 10,000 - ₹ 21,000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Call Centre BPO Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Call Centre BPO Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Call Centre BPO Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Call Centre BPO Executive job ranges between ₹10,000-₹21,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Centre BPO Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Peelamedu, Coimbatore.
  5. How many vacancies are there for this Customer Support Call Centre BPO Executive job?
    Ans : There are 25 vacancies for this Customer Support Call Centre BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Centre BPO Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Call Centre BPO Executive job?
    Ans : As a Customer Support Call Centre BPO Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Call Centre BPO Executive position is Peelamedu, Coimbatore.
  9. Who is the right fit for this Customer Support Call Centre BPO Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-2 years of experience is the right fit for this Customer Support Call Centre BPO Executive job.
  10. What makes this Customer Support Call Centre BPO Executive job a good opportunity?
    Ans : This Customer Support Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹10,000-₹21,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 10000 - ₹ 21000

Regional Languages

Malayalam, Tamil

English Proficiency

Yes

Contact Person

Jabez Vra

Interview Address

1st Floor, No. 1525,, Race Course, Coimbatore
Posted 3 days ago

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Job Hai > Jobs in Coimbatore > Customer Support / TeleCaller Jobs in Coimbatore > Call Centre BPO Executive