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Call Centre BPO Executive

salary 14,000 - 25,000 /month*
company-logo
job companyNet Star Infotech
job location Thane West, Thane
incentive₹2,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
80 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF
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Job Description

We are looking for a Call Centre BPO Executive to join our team at Net Star Infotech. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Call Centre BPO Executive job

  1. What is the eligibility criteria to apply for this Call Centre BPO Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Call Centre BPO Executive job?
    Ans: This Call Centre BPO Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Call Centre BPO Executive job?
    Ans: No, there is no fee applicable for applying this Call Centre BPO Executive job and during the employment with the company, i.e., Net Star Infotech.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Call Centre BPO Executive role?
    Ans: There is an immediate opening of 80 Call Centre BPO Executive at Net Star Infotech
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Call Centre BPO Executive job?
    Ans: This Call Centre BPO Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, International Calling, Query Resolution

Shift

Day

Salary

₹ 14000 - ₹ 25000

Contact Person

Madhavi Kedare

Interview Address

Thane west, Thane West, Mumbai
Posted 2 days ago
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