Customer Support Call Centre BPO Executive

12,000 - 18,000 /month

Money Mart

Khatipura, Jaipur

Freshers in Customer Support / TeleCaller

20 Openings

Full Time

Job Highlights

Industry Type: Banking

10th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Call Centre BPO Executive to join our team at Money Mart. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹12000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Call Centre BPO Executive job

Can freshers or experienced candidates apply for this Customer Support Call Centre BPO Executive role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Call Centre BPO Executive role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹18,000 per month in this Customer Support Call Centre BPO Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Call Centre BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Khatipura, Jaipur.
How many vacancies are there for this Customer Support Call Centre BPO Executive job?
Ans : There are 20 vacancies for this Customer Support Call Centre BPO Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification are eligible to apply for this Customer Support Call Centre BPO Executive job. No prior experience is required.
What is the job location for this position?
Ans : The job location for this Customer Support Call Centre BPO Executive position is Khatipura, Jaipur.
What makes this Customer Support Call Centre BPO Executive job a good opportunity?
Ans : This Customer Support Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 20 openings.