Call Centre BPO Executive

15,000 - 21,000 /month

Jk Services

Dallupura, Delhi

Freshers in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Aadhar Card

Job Description

We are looking for a Call Centre BPO Executive to join our team at Jk Services. The role offers ₹15000 - ₹21000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Call Centre BPO Executive job

What is the eligibility criteria to apply for this Call Centre BPO Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹21000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Call Centre BPO Executive job?
Ans: This Call Centre BPO Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Call Centre BPO Executive job?
Ans: No, there is no fee applicable for applying this Call Centre BPO Executive job and during the employment with the company, i.e., Jk Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Call Centre BPO Executive role?
Ans: There is an immediate opening of 3 Call Centre BPO Executive at Jk Services
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Call Centre BPO Executive job?
Ans: This Call Centre BPO Executive job has Day Shift.