We are looking for a Call Centre BPO Executive to join our team at Hirenza Talent Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹16,500 - ₹24,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Call Centre BPO Executive job
Can freshers or experienced candidates apply for this Customer Support Call Centre BPO Executive role?
Ans : Candidates who have All Education levels can apply for this Customer Support Call Centre BPO Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Call Centre BPO Executive job ranges between ₹16,500-₹24,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Call Centre BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Saket, Delhi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Call Centre BPO Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Call Centre BPO Executive job is located in Saket, Delhi.
Why should you apply for this Customer Support Call Centre BPO Executive job?
Ans : This Customer Support Call Centre BPO Executive job offers a salary between ₹16,500-₹24,000 per month. This is a Full Time opportunity and has 1 openings available.
A Naukri Group company
LoginHire Local Staff
16,500 - 24,000 /month
Hirenza Talent Solution
Saket, Delhi
Freshers in Customer Support / TeleCaller
Full Time
