Call Centre BPO Executive

12,000 - 20,000 /month

Grand Costa International Holidays Private Limited

Vaishali, Delhi

Freshers in Customer Support / TeleCaller

99 Openings

Full Time

Contract

Skills Required

Domestic Calling

Job Highlights

Industry Type: Hospitality, Travel & Tourism

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Call Centre BPO Executive to join our team at Grand Costa International Holidays Private Limited. The role offers ₹ 12,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Call Centre BPO Executive job

Can freshers or experienced candidates apply for this Call Centre BPO Executive role?
Ans : Candidates who have All Education levels can apply for this Call Centre BPO Executive role.
What salary is offered for this Call Centre BPO Executive job?
Ans : The salary for this Call Centre BPO Executive job ranges between ₹12,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Call Centre BPO Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vaishali, Delhi.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels can apply for this Call Centre BPO Executive role. No prior experience is required.
What does the role of Call Centre BPO Executive involve?
Ans : As a Call Centre BPO Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Call Centre BPO Executive job is located in Vaishali, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along is ideal for this Call Centre BPO Executive job.
Why should you apply for this Call Centre BPO Executive job?
Ans : This Call Centre BPO Executive job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 99 openings available.