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Customer Support Call Centre BPO Executive

salary 18,000 - 22,000 /month
company-logo
job companyDtdc
job location Velappanchavadi, Chennai
job experience6 - 72 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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Job Description

We are looking for a Call Centre BPO Executive to join our team at DTDC. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Support Call Centre BPO Executive job

  1. What are the eligibility criteria for this Customer Support Call Centre BPO Executive job?
    Ans : Candidates should have All Education levels with 1-6 years of experience and skills like Domestic Calling for this Customer Support Call Centre BPO Executive job offered by Dtdc in Velappanchavadi, Chennai.
  2. What salary is offered for this Customer Support Call Centre BPO Executive job?
    Ans : The salary for this Customer Support Call Centre BPO Executive job ranges between ₹18,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Centre BPO Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Velappanchavadi, Chennai.
  5. How many vacancies are there for this Customer Support Call Centre BPO Executive job?
    Ans : There are 25 vacancies for this Customer Support Call Centre BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Centre BPO Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Call Centre BPO Executive involve?
    Ans : As a Customer Support Call Centre BPO Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Call Centre BPO Executive position is Velappanchavadi, Chennai.
  9. Who is the right fit for this Customer Support Call Centre BPO Executive job?
    Ans : A candidate having skills like Domestic Calling with 1-6 years of experience is the right fit for this Customer Support Call Centre BPO Executive job.
  10. What makes this Customer Support Call Centre BPO Executive job a good opportunity?
    Ans : This Customer Support Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 22000

Contact Person

Abinov

Interview Address

Velappanchavadi, Chennai, Velappanchavadi, Chennai
Posted 13 hours ago

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