Call Centre BPO Executive

18,000 - 21,000 /month

Dtdc

Thiruverkadu, Chennai

6 - 36 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Call Centre BPO Executive to join our team at DTDC. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Call Centre BPO Executive job

Who is eligible to apply for this Call Centre BPO Executive job at Dtdc?
Ans : Candidates should have All Education levels and skills like Domestic Calling for this Call Centre BPO Executive job offered by Dtdc.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹21,000 per month in this Call Centre BPO Executive position.
What shift and timings does this job follow?
Ans : This Call Centre BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thiruverkadu, Chennai.
How many vacancies are there for this Call Centre BPO Executive job?
Ans : There are 25 vacancies for this Call Centre BPO Executive role.
Is this job open for all genders?
Ans : Yes, this Call Centre BPO Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Call Centre BPO Executive, you will work on skills like Domestic Calling.
What is the job location for this position?
Ans : The job location for this Call Centre BPO Executive position is Thiruverkadu, Chennai.
Who is the right fit for this Call Centre BPO Executive job?
Ans : A candidate having skills like Domestic Calling with 1-3 years of experience is the right fit for this Call Centre BPO Executive job.
What makes this Call Centre BPO Executive job a good opportunity?
Ans : This Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 25 openings.