We are looking for a Call Centre BPO Executive to join our team at DTDC to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹18,000 - ₹21,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this Customer Support Call Centre BPO Executive job
What qualifications and experience are required for this Customer Support Call Centre BPO Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Call Centre BPO Executive job ranges between ₹18,000-₹21,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Call Centre BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thiruverkadu, Chennai.
How many vacancies are there for this Customer Support Call Centre BPO Executive job?
Ans : There are 25 vacancies for this Customer Support Call Centre BPO Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Call Centre BPO Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Call Centre BPO Executive position is Thiruverkadu, Chennai.
What makes this Customer Support Call Centre BPO Executive job a good opportunity?
Ans : This Customer Support Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 25 openings.