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Customer Support Call Centre BPO Executive

salary 18,000 - 21,000 /month
company-logo
job companyDtdc
job location Thiruverkadu, Chennai
job experience6 - 12 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

We are looking for a Call Centre BPO Executive to join our team at DTDC to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹18,000 - ₹21,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Call Centre BPO Executive job

  1. What qualifications and experience are required for this Customer Support Call Centre BPO Executive position?
    Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Call Centre BPO Executive job ranges between ₹18,000-₹21,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Centre BPO Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thiruverkadu, Chennai.
  5. How many vacancies are there for this Customer Support Call Centre BPO Executive job?
    Ans : There are 25 vacancies for this Customer Support Call Centre BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Centre BPO Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Call Centre BPO Executive position is Thiruverkadu, Chennai.
  8. What makes this Customer Support Call Centre BPO Executive job a good opportunity?
    Ans : This Customer Support Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 21000

English Proficiency

Yes

Contact Person

Selchiya

Interview Address

velappanchavadi, Thiruverkadu, Chennai
Posted 9 hours ago
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