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Customer Support Call Centre BPO Executive

salary 40,000 - 50,000 /month
company-logo
job companyBcd Travel
job location Dairy Circle, Bangalore
job experience1 - 5 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Call Centre BPO Executive job

  1. Who is eligible to apply for this Customer Support Call Centre BPO Executive job at Bcd Travel?
    Ans : Candidates should have a 12th Pass and above qualification and skills like International Calling for this Customer Support Call Centre BPO Executive job offered by Bcd Travel.
  2. How much can you earn in this position?
    Ans : You can earn between ₹40,000-₹50,000 per month in this Customer Support Call Centre BPO Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Centre BPO Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dairy Circle, Bangalore.
  5. How many vacancies are there for this Customer Support Call Centre BPO Executive job?
    Ans : There are 50 vacancies for this Customer Support Call Centre BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Centre BPO Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Call Centre BPO Executive, you will work on skills like International Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Call Centre BPO Executive position is Dairy Circle, Bangalore.
  9. Who is the right fit for this Customer Support Call Centre BPO Executive job?
    Ans : A candidate having skills like International Calling with 1-5 years of experience is the right fit for this Customer Support Call Centre BPO Executive job.
  10. What makes this Customer Support Call Centre BPO Executive job a good opportunity?
    Ans : This Customer Support Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹40,000-₹50,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 40000 - ₹ 50000

Contact Person

Amrita

Interview Address

Dairy Circle, Bangalore, Dairy Circle, Bangalore
Posted 2 days ago
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