Call Centre BPO Executive

9,500 - 18,000 /month

Apex Appliance Care

Mansarovar, Jaipur

Freshers in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Centre BPO Executive to join our team at Apex Appliance Care. The role offers ₹9500 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to [••industry_label••]. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Call Centre BPO Executive job

Can freshers or experienced candidates apply for this Call Centre BPO Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Call Centre BPO Executive role.
What is the salary and job type for this role?
Ans : The salary for this Call Centre BPO Executive job ranges between ₹9,500-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Call Centre BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
How many vacancies are there for this Call Centre BPO Executive job?
Ans : There are 3 vacancies for this Call Centre BPO Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Call Centre BPO Executive job. No prior experience is required.
What are the key responsibilities of this Call Centre BPO Executive job?
Ans : As a Call Centre BPO Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Call Centre BPO Executive position is Mansarovar, Jaipur.
Who is the right fit for this Call Centre BPO Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution is the right fit for this Call Centre BPO Executive job.
What makes this Call Centre BPO Executive job a good opportunity?
Ans : This Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹9,500-₹18,000 per month. This is a Full Time job and has 3 openings.