Call Centre BPO Executive

16,000 - 28,000 /month

Amazon

Handewadi, Pune

Freshers in Customer Support / TeleCaller

5 Openings

फुल टाइम/पार्ट टाइम

जॉब हाइलाइट्स

Industry Type: BPO

10th Pass and above

All genders

5 days working | Flexible Shift

Job Benefits: Cab, PF

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Call Centre BPO Executive to join our team at Amazon. The role offers ₹16,000 - ₹28,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.

Age criteria 18 to 29 years

अन्य डिटेल्स

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Call Centre BPO Executive job

Can freshers or experienced candidates apply for this Call Centre BPO Executive role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Call Centre BPO Executive role.
What is the salary and job type for this role?
Ans : The salary for this Call Centre BPO Executive job ranges between ₹16,000-₹28,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Call Centre BPO Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Handewadi, Pune.
How many vacancies are there for this Call Centre BPO Executive job?
Ans : There are 5 vacancies for this Call Centre BPO Executive role.
Is this job open for all genders?
Ans : Yes, this Call Centre BPO Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Call Centre BPO Executive position is Handewadi, Pune.
What makes this Call Centre BPO Executive job a good opportunity?
Ans : This Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹16,000-₹28,000 per month. This is a Both job and has 5 openings.