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Customer Support Call Centre BPO Executive

salary 20,000 - 38,000 /month
company-logo
job companyAmazon
job location Abids, Hyderabad
job experienceFreshers in Customer Support / TeleCaller
8 Openings
full_time फुल टाइम

जॉब हाइलाइट्स

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, PF

जॉब डिस्क्रिप्शन

We are looking for a Call Centre BPO Executive to join our team at Amazon. The role offers ₹20,000 - ₹38,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Age criteria 18 to 29 years

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Call Centre BPO Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Call Centre BPO Executive role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Call Centre BPO Executive role.
  2. What salary is offered for this Customer Support Call Centre BPO Executive job?
    Ans : The salary for this Customer Support Call Centre BPO Executive job ranges between ₹20,000-₹38,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Centre BPO Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Abids, Hyderabad.
  5. How many vacancies are there for this Customer Support Call Centre BPO Executive job?
    Ans : There are 8 vacancies for this Customer Support Call Centre BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Centre BPO Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Call Centre BPO Executive position is Abids, Hyderabad.
  8. What makes this Customer Support Call Centre BPO Executive job a good opportunity?
    Ans : This Customer Support Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹20,000-₹38,000 per month. This is a Full Time job and has 8 openings.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

5

Benefits

Cab, PF

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 38000

संपर्क व्यक्ति

HR

इंटरव्यू ऐड्रेस

Hyderabad, Telangana, Malakpet, Hyderabad
Posted a day ago
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