Call Centre Agent

8,000 - 20,000 /month*

Service

Jasola, Delhi

₹5,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Telecom / ISP

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Call Centre Agent to join our team at SERVICE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹ 8,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Call Centre Agent job

What are the eligibility criteria for this Call Centre Agent job?
Ans : Candidates should have All Education levels with 1-2 years of experience and skills like Computer Knowledge for this Call Centre Agent job offered by Service in Jasola, Delhi.
What salary is offered for this Call Centre Agent job?
Ans : The salary for this Call Centre Agent job ranges between ₹8,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Call Centre Agent job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jasola, Delhi.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-2 years of experience can apply for this Call Centre Agent job. Only female candidates can apply.
What does the role of Call Centre Agent involve?
Ans : As a Call Centre Agent, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Call Centre Agent job is located in Jasola, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-2 years of experience is ideal for this Call Centre Agent job.
Why should you apply for this Call Centre Agent job?
Ans : This Call Centre Agent job offers a salary between ₹8,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.