Call Centre Agent

10,000 - 14,000 /month

S R Automobile

Shahbazpur, Muzaffarpur

6 - 24 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Contract

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Automobile

10th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Call Centre Agent to join our team at S R Automobile to handle customer calls, provide exceptional customer support and resolve queries related to Automobile.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Call Centre Agent job

What skills and experience do you need for this Call Centre Agent job?
Ans : To apply for this Call Centre Agent job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Call Centre Agent job ranges between ₹10,000-₹14,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Call Centre Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shahbazpur, Muzaffarpur.
How many vacancies are there for this Call Centre Agent job?
Ans : There is 1 vacancy for this Call Centre Agent role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 1-2 years of experience are eligible to apply for this Call Centre Agent role. Only male candidates are eligible.
What are the key responsibilities of this Call Centre Agent job?
Ans : As a Call Centre Agent, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Call Centre Agent position is Shahbazpur, Muzaffarpur.
Who is the right fit for this Call Centre Agent job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Call Centre Agent job.
What makes this Call Centre Agent job a good opportunity?
Ans : This Call Centre Agent job is a good opportunity as it offers a salary between ₹10,000-₹14,000 per month. This is a Full Time job and has 1 openings.