Call Centre Agent

15,000 - 20,000 /month

S.k. Gupta Engineering Works

Sector 58 Faridabad, Faridabad

3 - 6 years Experience in Customer Support / TeleCaller

1 Opening

फुल टाइम

आवश्यक स्किल्स

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

जॉब हाइलाइट्स

Languages: Hindi

All Education levels

Females Only

6 days working | Day Shift

Aadhar Card

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Call Centre Agent to join our team at S.k. Gupta Engineering Works to handle customer calls, provide exceptional customer support and resolve queries related to manufacturer. The role offers an attractive in-hand salary of ₹ 15,000 - ₹ 20,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 3 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6 years of experience.

More about this Call Centre Agent job

What skills and experience do you need for this Call Centre Agent job?
Ans : To apply for this Call Centre Agent job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 3-6 years of experience.
What salary is offered for this Call Centre Agent job?
Ans : The salary for this Call Centre Agent job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Call Centre Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 58 Faridabad, Faridabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 3-6 years of experience can apply for this Call Centre Agent job. Only female candidates can apply.
What does the role of Call Centre Agent involve?
Ans : As a Call Centre Agent, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Call Centre Agent job is located in Sector 58 Faridabad, Faridabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 3-6 years of experience is ideal for this Call Centre Agent job.
Why should you apply for this Call Centre Agent job?
Ans : This Call Centre Agent job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 1 openings available.